"Withdrawal button"

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Jul 3, 2026

Since 19 June 2026, new rules have applied to distance selling. One of the most notable changes is the requirement to provide a digital withdrawal function (the so-called "withdrawal button"), enabling consumers to exercise their right of withdrawal online in a simple and accessible manner. The legislative changes also introduce several other measures aimed at strengthening consumer protection in online sales. Businesses selling to consumers through websites or apps should therefore ensure that their digital sales journeys and internal processes comply with the new requirements. If you have any questions about the new rules or what they mean for your business, please do not hesitate to contact us!

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